Critical Thinking Skills in the Age of Information Overload

A bit of skepticism is a healthy thing. We should question motives, goals, and drivers in our leaders and in their policies. However, it seems like the sheer amount of information is stifling our ability to take in, process, and move through the chaff. News websites are run by a few different major news organizations and republish the same story with slightly different wordings across their network. Then you have the small time blogs (like this one) that publish stories as fact with little to no journalistic integrity. Those stories then get reposted on Instagram or Twitter or Facebook and “go viral” as a headline without the readers taking the time to read past the headline. So how does someone take in this deluge and not get completely steamrolled by too much information and how do they decipher what is news or opinion or simply information meant to incite some sort of innate emotion?

The first step is to look at how you find and consume news. Completely ignoring anything that is posted on Twitter, Facebook, or Instagram is a good start. Most of the “news” you will find there is a friend of a friend’s blog that is usually just a way for that person to vent (case in point, what you are reading right now is that). Sure, there are some actual news stories that get posted on Facebook but a lot of that stuff bubbles to the top because the news organization is trying to get as many eyes on it as possible and they will use headlines or graphics that are misleading to get a potential reader to click the link. Turning off the television is another great way to avoid hyperbole meant to grab your attention. Local news stations are good but remember that most are owned by a big news company. This isn’t to say that they are bad, you just need to know what lens they see the world through as you take in the information.

You can see where I am going. I like written news, whether it be print or online, I tend to get my news in written form from a number of different sources. To know which way the thing that I am reading leans, I use the media bias chart from ad fontes media.

Ad Fontes Media Bias Chart

Just from a quick glance I can tell that NBC and CBS skew a little to the left while The Hill and Wall Street Journal skew a little more to the right on the political spectrum. This doesn’t mean I discount or ignore what they say, it means I read each of them knowing that they tend to favor one side or the other.

My reading list for news is the following (in no particular order)

  • The Hill
  • The New York Times
  • The Wall Street Journal
  • NPR
  • Bloomberg
  • ZeroHedge
  • South China Morning Post

There are a few others that I will glance at including Real Clear Politics and The Atlantic but I try to spend as much of my time as close to the middle of that media bias chart as I can. Knowing that the New York Times is going to lean a little left on a story I can quickly look up the equivalent story in the Wall Street Journal and see what the right leaning thoughts are. This is particularly important when reading opinion pieces because again, these aren’t news, they are someone’s thoughts on a subject, they are going to lean one direction.

Critical Thinking Ignores Personal Bias

Maybe “ignores” is too strong of a word. Critical thinking softens personal bias. If all someone views is news and video stories about how antifa is setting the world ablaze, they are going to tend to think antifa is setting the world on fire, regardless if it is true or not. As a society, we should want as many well read people as possible. I want debates of issues but I want those debates focused on the issues, not the cruft that some news personality brought up. If more people read more opinions that don’t echo their own beliefs, we’ll be better for it. If more people know what is happening in the world, we’ll be better for it.

Part of what I see right now is hyper focus on a few domestic issues and those issues are surrounded by hyperbole and vitriol that actually adds very little to the conversation. It’s intention is to agitate the base on either side of the aisle enough to get them to repost on Facebook or Instagram and get more people agitated. We have to see through that.

Just removing vitriol is a huge first step. Abandon Facebook, or simply limit your time on it. Abandon Instagram, or at least avoid the politics cesspool part of it. Abandon Twitter, or start putting vitriolic posters on your muted list. If the yelling and noise doesn’t get constantly repeated eventually it will fizzle out and people can have debates with actual value and content. Knowing that we are being overloaded with information and disinformation is a good start.

American Airlines Considers Ending Ticket Changes If Congress Limits Fees

From Bloomberg:

American Airlines Group Inc. would consider barring passengers from changing nonrefundable tickets if Congress limits what carriers can charge for the adjustments, Chief Executive Officer Doug Parker said Tuesday.

This is coming from some legislation making its way through Congress:

Doing away with changes to nonrefundable fares would make airline flights more like baseball games or concerts, where customers aren’t typically reimbursed if they buy tickets and can’t use them. Carriers currently consider the ability to change a nonrefundable ticket as a service that carries a cost. Such fees, which run up to $200, anger many passengers.

The language limiting what carriers can charge for ticket changes is being supported by consumer groups as a bipartisan provision. It is in a version of an aviation-policy bill sponsored by Republican Senator John Thune of South Dakota, who is chairman of the Commerce, Science and Transportation Committee. Parker called the proposal “really bad for consumers” last week.

I can’t say I blame American Airlines. Change fees have been around since the days of regulated aviation in the U.S. and the only reason I can think of to change the rules now is to appease some percentage of the voting public.

Is a limitation on the cost of change fees good for the consumer? On the surface, it’s easy to say yes, but when you dig into how airlines oversell flights and offer last minute seats or adapt to weather situations, I think the answer becomes a more complex “no”. Maybe Congress should simply focus on the transparency of the fares and underlying fare rules. If it becomes clear what consumers can and cannot do on a fare, rather than having to dig through pages and pages of fare rules, it becomes easier to make decisions.

What Happens When the Queen Dies?

I was fascinated by this story from Sam Knight. When Queen Elizabeth passes away it will be the end of an era and arguably the end of the British empire. A new monarch will ascend and all of the details of the transition are incredibly intricate.

Unlike the US presidency, say, monarchies allow huge passages of time – a century, in some cases – to become entwined with an individual. The second Elizabethan age is likely to be remembered as a reign of uninterrupted national decline, and even, if she lives long enough and Scotland departs the union, as one of disintegration. Life and politics at the end of her rule will be unrecognisable from their grandeur and innocence at its beginning. “We don’t blame her for it,” Philip Ziegler, the historian and royal biographer, told me. “We have declined with her, so to speak.”

Lufthansa to Suspend Flights to Venezuela

In a move reminiscent to American cutting flights to Venezuela, Lufthansa has announced that as of June 18, they will suspend their Frankfurt to Caracas flight, citing issues with the country’s currency controls and economic woes.

The suspension does not have an end date and as the situation in Venezuela continues to deteriorate, I doubt this will be the last airline to announce such a suspension. With it becoming increasingly difficult to get revenues out of the country, the viability of operating a business in Venezuela is losing proposition.

Airline Service Returning to Klamath Falls?

According to U.S. Representative Walden’s website, the House has unanimously approved the Treating Small Airports with Fairness Act. The act name is kind of cheesy but essentially it would bring back TSA screening to small airports that lost service at the beginning of 2013 and has a commitment from an airline for service.

The TSA Fairness Act would require the TSA to restore screening services to any airport that lost service after January 1, 2013 and that has a guarantee from a commercial airline to resume service within one year. There are currently at least six airports nationwide that have commercial airlines seeking to resume flights after undergoing a temporary gap in service, but are being denied TSA security screening and personnel. Instead, the agency directed the airports to allow passengers to fly unscreened to their next destination, and undergo screening there.

Klamath Falls is one of the closest airports to Crater Lake so this change will make it easier for tourists to make it to that lovely attraction, not to mention the rest of southern Oregon. If the act passes in the Senate the airline that has already been tapped to operate the Portland-Klamath Falls service would be PenAir, who has already started a number of routes out of Portland and is partners with Alaska Airlines.

There is no date for when the Senate would vote on the legislation, but I will definitely be on the look out for its passing.

Iran’s blogfather: Facebook, Instagram, and Twitter are killing the web

Iran’s blogfather: Facebook, Instagram, and Twitter are killing the web (The Guardian)

Even before I went to jail, though, the power of hyperlinks was being curbed. Its biggest enemy was a philosophy that combined two of the most dominant, and most overrated, values of our times: newness and popularity. (Isn’t this embodied these days by the real-world dominance of young celebrities?) That philosophy is the stream. The stream now dominates the way people receive information on the web. Fewer users are directly checking dedicated webpages, instead getting fed by a never-ending flow of information that’s picked for them by complex and secretive algorithms.

I miss when people took time to be exposed to opinions other than their own, and bothered to read more than a paragraph or 140 characters. I miss the days when I could write something on my own blog, publish on my own domain, without taking an equal time to promote it on numerous social networks; when nobody cared about likes and reshares, and best time to post.

The whole article is worth reading but that last paragraph is a truth I can’t agree with enough. It seems like it is harder and harder to just write something and have someone read it or take a picture and have people enjoy it. Instead everything has to be “curated” and cared for to catch as many views and likes as possible.

I am even guilty of it here. On Twitter I linked to my link post here rather than the article itself. I want people to read my thoughts on the article rather than the article alone…

Will the Emirates A380 Cause Houston to Suffer?

An OpEd in the December 12, 2014 Houston Chronicle by a United Airlines employee really has me scratching my head. In it, Mark Segaloff posits that Emirates’s status as an airline hinges on them being state owned and that they are able to hurt U.S. airlines because of their use of the Import/Export bank to finance their aircraft. He continues, stating that state-owned airlines cause domestic U.S. carriers to lose business and suffer, costing jobs. While my heart is with Mr. Segaloff, my head is not.

Emirates A380 - Mark Harkin
Emirates A380 – Mark Harkin

It is true that there has been some concern about state-owned airlines coming into the U.S. and hurting domestic carriers. Even European carriers have stated that the Middle East carriers pose a serious risk to their business in the region. Here’s the kicker though, the European carriers are really the only ones with skin in the game. They are the ones with multiple flights to multiple destinations in the Middle East. U.S. carriers fall well behind when it comes to service to places like Dubai, Abu Dhabi, Doha, Kuwait City and others. In fact, United could not make their Washington-Dulles to Doha, Qatar (with a stop in Dubai) route work, so they pulled that service.

Mr. Segaloff’s key point is that the Emirates flight will cost Houston jobs. I fail to see any facts in the article as to why that would happen. United offers a once daily flight to Dubai from Dulles. If they want to compete directly for those dollars from potential customers out of Houston, maybe start non-stop service? Maybe offer a product that is not being degraded by installing slimline seats, reducing seat pitch, and generally making the travel experience sub-par. I know that Mr. Segaloff would probably retort, “But they are a state-owned airline with all the money in the world to make service improvements.” to which I would simply give him a link to United making a record profit in Q3 of 2014. There seems to be some money for improvement there, yet United offers 2-4-2 seating in business class on the Dubai flight. No thanks, I would rather take the non-stop from Houston (avoiding Dulles) in 1-2-1 seating on the A380. United does offer a number of one-stop options to a number of Emirates destinations via their antitrust immune joint venture with carriers such as ANA and Lufthansa. Granted, the service standards are not the same as Emirates but there are options that make money for United and their partners.

Something that Mr. Segaloff fails to mention is that the Emirates service to Houston is not new, it is simply bigger now. Truth be told, Emirates used to offer two daily flights to Houston from Dubai and with those two flights they actually had more seats (532) flying to Dubai than they do now with the A380 (489/517 depending on version). Where were the complaints when Emirates was running that second flight?

There have been a number of announcements of service to Houston by carriers that are not state-owned and not from the Middle East but these seem to do little to upset employees. But from an airline business perspective, these new routes are the worrisome ones. Korean has started non-stop service to Seoul, which I had heard was off to a rocky start but is doing better now. ANA announced service to Tokyo, EVA has schedules loaded to Taipei, and there are rumors that British Airways wants to bring an A380 to Houston for one of their two flights a day. ANA and EVA are Star Alliance partners with United, but Korean brings a good product and a fantastic network in Asia. Where is the uproar against that?

The Import/Export Bank is actually a valid concern, especially when the money is not spent the way it was meant to be spent, helping a foreign company grow by buying American goods. However, I do not think Emirates has any problem letting that money fall away. In fact, that money is specifically for Boeing jets, not for the Airbus A380 that Emirates is bringing to Houston.

I think one place where Mr. Segaloff could apply is argument is to the new Emirates flight linking New York City with Milan, Italy. This is a city pair that is served by two U.S. carriers, Delta from JFK and United from Newark. Now you have a third foreign carrier on the route who is trying to bring down the prices but not having much success. But I do not think it’s a question of letting foreign carriers operate routes from the U.S. to their respective hubs but whether or not those foreign carriers should be allowed to operate so called “Fifth Freedom” routes like New York-Milan ad infinitum. A number of carriers do this but use that fifth freedom flight to connect to their hub at the end. Out of Houston, Singapore Airlines flies to Moscow and then onward to Singapore. They are allowed to sell tickets to Moscow or Singapore out of Houston and they fill their plane. It’s a win/win. But when do those flights become anti-competitive? That’s for the FAA and DOT to sort out.

It is one thing to cry wolf when there is a valid concern but to say that Emirates and their A380 is going to hurt Houston is simply fiction. If anything, the Emirates service is helping strengthen the Houston economy by offering one-stop service to places that were previously unreachable without 2 or more stops. It will also continue to keep prices relatively competitive, which is good for the consumer. Sure, United may not like that, but how many passengers are they really flying a day to Dubai? How many are they flying to Europe for Middle East connections? United has a choice to make, they can up their game and focus on becoming a world class international carrier or they can relegate themselves to a middle-tier domestic focused carrier with a product that just barely keeps up with the competition. That decision will dictate the fate of those jobs that Mr. Segaloff is concerned about, not a single Emirates A380 flight a day to Houston.

TSA Moves From Your Underwear to Your Starbucks

Wired: TSA Moves From Your Underwear to Your Starbucks

 As the unidentified passenger points out in commentary posted with his video to YouTube, the liquid testing is being done “well beyond the security check” and on liquids that passengers have purchased inside the security perimeter after they already passed through security screening and threw out any drinks they might have brought with them to the airport.

 

Unbelievable.

House Subcommittee Questions TSA Administrator

TSA Chief Grilled by House Subcommittee →

The committee chairman, Rep. Mike Rogers, R-Ala., opened the hearing by suggesting the agency’s staffing is bloated and could be reduced by 30% to 40%. Referring to the Fort Myers, he asked what it takes to get fired from TSA.

“I believe you are too bogged down in managing an oversized workforce to mitigate the next potential threat,” Rogers said.

Nail on the head.

Why Does the TSA Need to Shame People?

I ran across this article the other day and I can’t help but feel sorry for the woman involved. Lori Dorn is a breast cancer patient who had a bilateral mastectomy in April and, as a result, had tissue expanders inserted to make way for a later breast implant. During a TSA body scanner inspection at JFK these tissue expanders caused Lori Dorn to be pulled aside for “secondary” screening. She explained her situation and asked to retrieve the cards with the expander information. She was refused this courtesy and was told that unless she underwent the secondary screening of her breast area she would not be flying that day.

The TSA agents have a job to do, I understand that, but they should treat their jobs with the same dignity and respect that they would want to receive. It is ridiculous that this woman was not able to retrieve the card explaining the expanders, even though not being able to see your bags is a violation of the TSA’s own suggestions. There has to come a point where we say “enough” and rectify this situation.

My last few trips have shown me that more and more people are becoming comfortable with these TSA procedures, making it harder to ever change them.

 

[disclaimer] The article website contains language that is not suitable for young people and is fairly strong. [/disclaimer]