SeaPort Airlines — a regional carrier that went bankrupt in 2016 — will launch daily commuter flights between Seattle’s Boeing Field and Portland next week.
The flights, on a nine-seat Pilatus PC-12 aircraft, will take off every 45 minutes. CEO Kent Craford called the airline a “conveyor belt in the sky. … It’s going to be a life-changing service for people that travel between Seattle and Portland on a regular basis.”
And…
Prices for the Seattle-to-Portland route, taking off Tuesday, will start at $558 round-trip.
Craford hopes he’s just getting started. One day, he wants SeaPort to offer travel between the Northwest’s two central cities every 15 minutes.
I’m sorry, $558 round-trip?! You can buy a walk-up first class ticket on Alaska or Delta for that much round-trip Portland to Seattle. Boeing Field is around six miles closer to downtown Seattle than SeaTac but is that worth a huge premium? Also, the CEO stating that he sees a future where flights will take place every 15 minutes, I just don’t get it.
These flights will be on Pilatus PC-12s with seating for nine passengers and will run like charters or private flights so there will be no TSA checkpoint to navigate at Boeing Field nor at PDX, it will operate out of the FBO or general aviation area of both airports. So there is some time savings but again, I question the premium being charged over commercial flights. Flights start Tuesday, May 20 and look to be operated by Air Excursions.
SeaPort PC-12 circa 2008 by Andrew W. Sieber
It does speak to some of the issues at SeaTac, including overcrowding and the difficulty of getting into downtown Seattle, even on public transit. I’ve seen some comments where people think this service should be from downtown Portland to downtown Seattle via a seaplane. I’d get behind that from an airplane nerd perspective but I think the technical issues with all of the bridges near downtown Portland make it unlikely.
Covid bankrupted the first incarnation of SeaPort, maybe this new version has better luck. Only time will tell.
At an event at the Brooklyn Navy Yard this past Tuesday, May 13, United Airlines announced a new version of their Polaris business class cabin for their Boeing 787s that they are calling “Elevated”. The new Elevated 787-9s will feature 64 business class suites with doors, 35 premium economy seats, and 123 economy seats. The old configuration of the 787-9 is 48 business class seats, 21 premium economy seats, and 188 economy seats. Eight of the new configuration’s business class seats, the bulkhead row in the front and rear business class cabins, will be dubbed “Polaris Studio” and feature more space, an ottoman for a guest to join you in the suite, champagne (Cuvee Rose) and a caviar service, and a special amenity kit, including a hooded sweatshirt pajama set. We don’t know what the exact upcharge will be for the Polaris Studio but in a survey that United sent out to frequent flyers in 2024 it was suggested that a surcharge of $300 to $650 on a $2500 business class ticket could be expected.
A few things stand out to me, the first being the sheer number of business class seats on these planes. 64 is a lot of premium seats and United will take possession of 100 787s with this configuration over the next few years. Sure, some of those will replace 777s and 767s but it’s still a lot of airplanes with a lot of expensive seats. The first routes announced for these planes will be San Francisco-Singapore and San Francisco-London. The Singapore route definitely has demand for business class but I am intrigued by London. I’m sure there is some demand but I am surprised there is enough premium demand to justify this new configuration on the route. I wouldn’t be surprised if, as United took delivery of more of these planes, we saw new longhaul routes open up or return, like Los Angeles-Singapore.
Another thing I noticed was that a lavatory was removed from the economy cabin and one was added to the business class cabins. I doubt premium economy customers will be allowed to use the business class lavatories so that will leave three lavatories for 158 passengers. On ultra long haul routes, like those to Singapore, that reduction in lavatories could lead to really unpleasant waits to use the restroom.
Current 787-9 Seat MapNew 787-9 High-J Configuration
One thing I didn’t mention about the Polaris Studio is that it comes with Global Services status for the day. A Polaris Studio passenger will be able to use the Global Services check-in desk, security, and pre-boarding, all nice perks when at busy airports. It’s also an area where I could see United falling short. The carrier has long struggled with soft product implementations and I don’t believe this product will be any different. Previously simple things like the sundae cart service would be completely inconsistent. The same is true for the offering of pajamas on ultra long hauls, sometimes flight attendants offer them, other times they can’t be bothered to find them when asked. The caviar service, the pajamas, etc. all take a bit more work for Polaris Studio. Done correctly, it could be a great feature. Done poorly and customers walk away disappointed or underwhelmed and unlikely to pay the premium for it again.
Champagne and caviar in Polaris Studio
Conclusion
Elevated Polaris looks like a great update to United’s business class product. The number of business class seats that they are installing on these planes is astonishing, especially when you consider they will have 100 of these planes by 2027. It’s a huge bet on the premium traffic market growing, or at least staying the same. Future markets I would expect to see these planes on: Houston-Sydney, Newark-Johannesburg, Newark-Cape Town, and Los Angeles-Sydney.
The implementation of the service for the eight Polaris Studio seats will be key in making the upsell successful. If United can’t get consistency in the service for those seats, I don’t see the concept being something that travelers will pay a premium for. United also hasn’t mentioned whether frequent flyers will be able to use PlusPoints, their currency for upgrades, for the Polaris Studio and what the premium would be. My guess is that United will debut the Polaris Studio with only a cash surcharge and see what the reception is like, then they will open it up to PlusPoints later.
Service flow and customer flow for things like lavatories are also open questions. 64 business class seats along with two extra rows of premium economy with a reduction in overall galley space means that service could be really slow. As you can see in the seatmaps above, the old configuration had two full galleys for 48 business class customers and 21 premium economy customers, the new configuration has 30 more people across both of those cabins being served by a smaller mid-cabin galley and the forward galley. The reduction in economy lavatories is also a little bit worrisome for passenger wait times.
Overall it’s neat to see United innovating and trying some new things. They are heavily invested in premium travel staying strong for at least the new few years and we’ll just have to wait and see if they made the right call.
From a recent post on BikePortland the Port of Portland is gearing up to start a project on Northeast Airport Way and Northeast 82nd Avenue that would create a flyover of the 82nd Avenue for the majority of traffic to the airport from I-205. The project will cost $100 million.
The whole idea of the project is to remove a conflict light at the intersection that causes the majority of traffic to stop to allow crossing traffic access the road. I understand the goal but I don’t know that this should be on the top of the priority list for the airport. For one, traveler numbers at PDX have still not returned to their pre-Covid levels; They’re getting closer to those numbers but it will probably be another six months before they are fully recovered. The other issue is that the terminal roadway, where passengers are dropped off and picked up are more of a nightmare than the intersection in question. If you are using the departures roadway on the upper level, just getting through to drop someone off can be a 30-minute ordeal. Pickups on the lower deck during the busiest times are extremely chaotic as well and take just as long.
The Port would be well served to spend some time and money to fix the actual terminal drop-off and pick-up issues before addressing a slowdown in traffic further away. They have a number of conflicts on both decks with pedestrians needing to cross multiple lanes of traffic to get to and from the terminal with only stop signs to slow down cars and those stop signs are frequently ignored.
Port of Portland could also work with TriMet to expand the number of public transportation options into the airport. Currently the MAX Red Line is the only option to the airport, serving Gateway Transit Center, the I-84 corridor and downtown. They have made service from downtown leave a bit earlier so you can catch the 6:30am departures but anything before that and you are cutting it close on the train. If you live any distance from the train outside of downtown then the only options are to take a bus and connect to the train which can 45 minutes or more to your journey. The airport and TriMet could focus on a few different areas of town and offer express type bus services from these areas and drop off right at the terminal similar to how the MAX drops off. Start it with regular buses and upgrade to ones made for luggage later if the ridership is big enough. There are large swaths of the city that want easy and frequent service to the airport and would absolutely not drive and park if they could avoid it. Where I live in the city my options are a nearly 1.5 hour bus and train commute, a $40 Lyft ride, or I drive myself and park. None of those are great options for an airport that is 8 miles from my house.
The overall passenger experience at pick-up and drop-off could be greatly improved if the Port of Portland spent time thinking about the overall transit options rather than focusing on a single intersection to invest $100M on. It really calls into question their goals and motivations.
Alaska Airlines is celebrating the addition of our newest global airline partner, Philippine Airlines, the flag carrier of the Philippines and the oldest operating commercial airline in Asia. With our new frequent flyer partnership, Alaska becomes Philippine Airlines’ first loyalty partner in North America, opening the door for our guests to book travel to exotic, once-in-a-lifetime destinations such as Palawan and Boracay in the Philippines.
In the coming months, our guests will be able to book flights on Philippine Airlines directly at alaskaair.com, earn Mileage Plan miles for their travel and redeem Mileage Plan miles for Philippine Airlines flights.
I have to hand it to Alaska Airlines for continuing to grow their partnership portfolio. Manila seems to be a quickly growing market, with United now offering two non-stops a day from San Francisco. What remains to be seen with this announced Alaska-Philippine partnership is whether or not onward flights will actually be sold via Alaska’s website. In my experience, the IT aspects of Alaska when booking partner flights on their website leaves a lot of be desired. For example, try to book something like Seattle-Frankfurt, a simple itinerary where Alaska could offer Seattle-London-Frankfurt or even Seattle-Helsinki-Frankfurt, but Alaska will only offer Seattle-Dublin-Frankfurt. Other itineraries are similar, all over the world.
This is particularly frustrating as Alaska promises even more miles on partners when booking through their website. If you book a partner on a partner’s website and credit to Alaska you receive fewer miles; A business class fare on British Airways purchased on ba.com earns only 125% elite miles on Alaska. If you were able to book the ticket on Alaska’s website, it would earn 250% elite miles.
It’s hard to know whether this is intentional or if it is just a lack of IT capabilities. My guess is that there is a huge backlog of technical functionality that needs to be looked at and changed as part of the merger with Hawaiian Airlines and this is taking priority over needs, including partner integration issues.
Another part of this announcement that I find intriguing is that Alaska is actively seeking partners even after the integration into oneworld. It speaks to the fact that the alliances don’t reach everywhere but such connectivity is needed. It might also hint at Philippine Airlines being interested in eventually joining oneworld, kind of like Starlux has hinted at.
In any case, I think this is great news for frequent travelers and we might see some great reward availability open up to southeast Asia so keep an eye out for that! What are your thoughts on the Alaska/Philippine Airlines partnership?
JetBlue Airways (JBLU.O), opens new tab and United Airlines (UAL.O), opens new tab have been negotiating a partnership, three industry sources familiar with the matter told Reuters.
The partnership with United is envisioned as quite different from the NEA, the sources said. While the alliance is expected to focus on providing greater connectivity to customers and allowing them to earn and burn frequent-flier miles, the two carriers will not coordinate on schedules and pricing, they added.
Another rumor, from Corriere, an Italian news outlet, is that United would receive 20 slots at JFK in the partnership.
United Airlines, one of the largest carriers in the world and a longtime ally of Lufthansa (soon also of ITA Airways), is turning its attention to low-cost carrier JetBlue in an attempt to challenge Delta Air Lines at one of its key hubs: New York’s JFK Airport. The Chicago-based airline — which currently operates from Newark, across the Hudson River in New Jersey — is exploring various options ranging from a commercial alliance to a full acquisition. United wants to return to JFK operations as soon as possible by taking over 20 slot pairs (allowing for 40 daily flights, between arrivals and departures) and access to 2 boarding gates from JetBlue. This is according to four U.S. sources familiar with the internal talks, speaking to Corriere.
With 20 slots at JFK, United would certainly look to bring back service to San Francisco and Los Angeles. Back in 2022, United CEO Scott Kirby told Bloomberg as much.
“Well certainly the place that we, whether it’s through JetBlue or somewhere else, we would like to get back into JFK in a big way, particularly in the transcon market. So getting enough slots at JFK that we can get back to serving San Francisco and Los Angeles, particularly for business customers, and having another real option for business customers in those markets that would be our number one priority.”
If these rumors are true and a partnership between JetBlue and United is really coming, it will definitely shake things up at JFK and could present some interesting frequent flyer opportunities. Since none of the rumors state a timeline for the partnership, we will have to wait and see for this to all fall into place.
The Port of Portland held a boarding meeting on December 11, 2024 and during that meeting they discussed the lack of transpacific flights. They went through some slides on the rebound of Asia travel and how it is still below 2019 levels, but, they also mentioned that some of the board was headed to Atlanta next week to have discussions with SkyTeam and Korean Air Lines. The discussion goes on to highlight how good the connections are out of Seoul-Incheon Airport to the rest of Asia.
Delta used to fly Portland to Tokyo-Narita but in the latter half of 2023 they ended that route. Since then, there have not been any non-stop passenger flights to Asia from Portland. Korean Air Lines is a Delta partner and is a member of the SkyTeam alliance. Having flights going through Seoul makes a ton of sense to connect passengers to the rest of the continent and would be a huge gain for PDX. Even if Korean only ran these flights 3-4x/week I believe there is enough traffic (based on the slide shared at the board meeting) to make it profitable. I’ve posted the full video below, starting when the discussion about Asia begins. They discuss their meeting Korean around 39:12.
There is also mention of discussions with JAL (Japan Airlines) in Tokyo sometime soon though no details were shared. There was also a very short bit about pursuing summer seasonal service to Dublin, Paris, and Munich. Of those, Paris seems the most likely because of Air France’s ties to Delta and existing service to Amsterdam on KLM.
In any case, a super interesting developments for Portland and PDX, hopefully we see more flights and service around the world!
My take on the changes is that United is definitely trying to push people to spend on their credit cards, even upping the number of elite points you can earn from that spend. They are also looking to get a little bit more spend from those frequent flyers who were right on the cusp of earning the next highest status. Lastly, they are trying to “thin the herd” of frequent flyers a tad bit, though I think this isn’t as much of a motivator as some make it out to be. If you want to hear more about the motivations of United, you can listen to a recent episode of Dots, Lines, and Destinations where we had Ed Pizzarello on as a guest to talk about United’s elite status requirement increases.
From the title, you can probably guess where this is going. This year I made it to United’s Platinum status and could probably push it to make it to 1K for 2025, but requalifying next year for 1K with the new requirements would be close to impossible. I am a lifetime Gold with United after flying over 1 million miles on them (and Continental) and so I will have those benefits no matter what. If I really wanted to spend a lot of time on airplanes over the next year, I could shoot for 3 million miles (I need about 1.3 million more) and get lifetime 1K but I think I value my sanity too much to even attempt that.
So, going forward I am not going to prioritize United in my travel plans. I’ll look at schedules and price and make a decision based solely on that. When possible I am going to lean toward flying Alaska Airlines or their oneworld alliance partners. If United comes up cheaper and/or with a better schedule, I will still consider them but I just can’t justify going out of my way to fly them.
This isn’t an easy decision, I love Star Alliance and the number of options they have around the world. I love that United does offer a really cool upgrade option PlusPoints, even if it has been difficult to use them on long haul international routes. I love that United has been adding lots of new destinations. I love that the 1K phone line actually gets you to the front of the queue. That’s what makes it hard to just go fly someone else.
Here’s the math I have been pondering. I used to fly Portland-Newark every week for about 30 weeks a year. Looking at average prices it was around $500-$600 roundtrip. Taking the high end of that, it was about $18,000 in spend and 60 flights. That used to qualify me for 1K. Next year I would need to spend an additional $10,000 to qualify for 1K. And I don’t travel nearly that much anymore, but I do quite a bit of long haul international travel that is fairly expensive and I still didn’t make 1K this year and don’t really want to give United the few thousand dollars it would take to make it.
There is also the question of where the airlines think they are economically and just how long the post-Covid travel boom will last. If in the next year travel were to slow, they could easily adjust their requirements or give bonuses to help people qualify that otherwise wouldn’t, but I can’t be the only frequent flyer who doesn’t live in a hub looking at these changes and questioning which airline I spend my money with and why.
What do you think? Am I making a rash decision? Should I stick with United for another year?
United released their 2025 requirements for 2026 MileagePlus elite status and it’s not great news. I’ve put two tables with the 2024 requirements and the new 2025 requirements below. For reference, PQF is Premier Qualifying Flights and PQP is Premier Qualifying Points or dollars spent. For every dollar spent on airfare with United you earn 1 PQP.
Year
Premier Silver
Premier Gold
Premier Platinum
Premier 1K
2024
12 PQF and 4,000 PQP or 5,000 PQP
24 PQF and 8,000 PQP or 10,000 PQP
36 PQF and 12,000 PQP or 15,000 PQP
54 PQF and 18,000 PQP or 24,000 PQP
2025
15 PQF and 5,000 PQP or 6,000 PQP
30 PQF and 10,000 PQP or 12,000 PQP
45 PQF and 15,000 PQP or 18,000 PQP
60 PQF and 22,000 PQP or 28,000 PQP
As you can see, this comes out to 25% increase in PQF and PQP needed to qualify for each status, with some minor differences for specific ones (1K only needs 11% more PQFs with 22% more PQPs).
In an email sent to MileagePlus members, there are the following perks coming for PlusPoints, a currency that once earned, allows flyers to upgrade flights from economy to Premium Economy and Polaris (Business class).
Starting in mid-2025, PlusPoints earned upon achieving the highest tiers of
Premier status will become even more versatile. In addition to using
PlusPoints to request premium seat and cabin upgrades, you’ll soon be able
to redeem PlusPoints for new perks, including:
Premier qualifying points (PQP) or Premier qualifying flights (PQF)
TravelBank cash
Bonus miles
Gifting Premier status to other MileagePlus members
So as PlusPoints are earned next year, you’ll be able to use them in 2026 for these new “perks”. These new options seem to be in response to the general complaint I hear which is that PlusPoint upgrades rarely clear. So elite flyers are earning these points and are then unable to use them which is frustrating and deflates the value. And United would much rather having pay business class passengers in those seats rather than upgrading someone using PlusPoints so they needed a way to give the points value and these perks are what they came up with. The PlusPoints now feel like a second currency, in addition to the existing miles you earn from flying and credit card spend.
Keeping it classy in United Polaris business class.
I have mixed feelings about the increase in qualifying points and flights for their respective statuses. One one hand it feels like United is trying to thin the herd of elites in their ranks. By making it harder to earn each level of status, theoretically there will be fewer elites at each of those levels. But that theory doesn’t match what United has said about the market in general, which is that business travel is way down. So with these changes are they insinuating that leisure travelers are spending so much more that they have to thin that out? If so, that’s insane because it doesn’t match the broader economic picture that everyone is painting; That we’re in an economic slump and people are saving not spending.
United clearly has overcrowding issues at their hubs, especially at Newark and San Francisco. Just go browse Threads or Twitter and you will see people complaining that their San Francisco-Newark pre-boarding call for 1Ks, who get early boarding before Group 1, was half of the plane. These are fortress hubs for United with limited competition so lots of elites are expected but with these latest requirement changes, they make it just a little harder for those flyers to earn status. Maybe it knocks that early boarding number down by 5 people per flight. United must have some data to back up their decisions, or they are simply getting very greedy.
What are my plans?
I have my doubts that these increases impact the number of elites at each level but I would love to be proven wrong. I think the spend requirements for 1K, where you get lots of PlusPoints for upgrades and generally more perks, is outrageous and don’t see my travel patterns ever meeting the $22k and 60 flight requirement to qualify. What I struggle with is where to go instead. United’s schedules out of Portland are actually quite good and my cursory searches of other carriers aren’t promising. Delta has similar schedules but they also have similar spend requirements for elite status. Alaska does not have all of the spend requirements but their schedules out of Portland are not great, especially if they don’t fly somewhere non-stop out of here. Because they lack a middle of the country or east coast hub, the connection options are limited to one of their other west coast hubs or via American Airlines and one of their hubs; American’s schedules aren’t much better.
All of this to say, I feel quite stuck. What makes this even more difficult is that I am at 1.5 million lifetime miles on United, guaranteeing lifetime Gold status. If I fly another 1.5 million miles I am guaranteed lifetime 1K. I would love to reach that milestone but just don’t know that I can do that quickly (or cheaply). So, for longhaul work flights, I think I am going to fly the better carriers when I can and credit to Alaska. For domestic travel I am thinking I’ll give preference to United but if they are outrageously priced I’ll consider other carriers. We will see how this plays out in the next few months, I have a few international work trips in the planning stages and I’ll need to make a decision.
Summary
United has raised the qualification requirements for elite status and announced some new things that elites can redeem their PlusPoints for, making up for the fact it is so hard to redeem the PlusPoints for upgrades. The qualification requirements have gone up around 25% for most status levels. If United sees a shift in the economy they can change these requirements or give bonuses and adjust next year.
According to the book, Australia’s current Prime Minister, Anthony Albanese, has received at least 22 free Qantas upgrades from economy class, including some for his family and personal travel. The book claims that Albanese would liaise directly with Joyce for these upgrades. It’s claimed that the requests for these upgrades date back several years, including to when Albanese had the role of Transport Minister.
Ben goes on to discuss whether this even matters.
Am I the only one who feels like we’re splitting hairs here? How about we see an Australian politician actually fight for the people, and make it so that politicians don’t get access to a special lounge, and where it is an issue when politicians get free upgrades? This isn’t how it should be, in my opinion.
To what extent did these factors influence the relationship between politicians and Qantas? I mean, it’s hard to say, though if you ask me, the Australian government has tried to block foreign competitors of Qantas, all while letting the airline operate in a way that simply isn’t in the best interest of the traveling public.
I tend to think it does matter, especially as there was (and still is) quite a bit of controversy over Qantas getting its way as foreign carriers ask for more flights into Australia as part of their bilateral agreements. The Albanese government rejected those requests.
“The Government has the opportunity to make some immediate decisions that will put downward pressure on airfares, and improve reliability and competitiveness,” McKenzie said.
She said the decision to refuse Qatar’s request “makes little sense, particularly when we’ve seen the cost of international flights in some cases treble in the last couple of years”. McKenzie claimed allowing it would put “downward pressure on airfares”.
McKenzie said King had provided varying reasons for rejecting the request, including wanting “to help Qantas afford to buy new planes”.
“This government seems to be running a protection racket for a major domestic carrier by refusing to increase competition and freight capacity,” McKenzie said.
Prices into and out of Australia are at all time highs and Qantas is posting record profits. Other carriers are begging to fly more flights and potentially lower fares and those requests are being rejected by a government where the leader is receiving status and upgrades from what you could call the national airline. If it walks like a duck, talks like a duck, and gets upgraded like a duck…
