Delta Airlines is currently recovering from an outage that delayed and cancelled hundreds of flights around the world.
From their statement on the outage, two points:
Noon ET UPDATE: Delta has canceled approximately 365 flights due to a power outage impacting Delta operations systemwide. As of 10:30 a.m. ET, Delta operated 1,260 of its nearly 6,000 scheduled flights. While systems are improving and flights are resuming, delays and cancellations continue.
5:05 a.m. ET UPDATE: Delta has experienced a computer outage that has affected flights scheduled for this morning. Flights awaiting departure are currently delayed. Flights en route are operating normally. Delta is advising travelers to check the status of their flights this morning while the issue is being addressed.
At first the outage was reported to be a computer outage, whatever that means, and then it was updated to “power outage”. My guess is that a data center lost power, a generator or other backup power system did not kick on, resulting in an outage that continues to linger. What is interesting is that Delta had no problem throwing their power provider under the bus without first figuring out what happened.
There is a travel waiver up and it is in effect until August 12, 2016. My recommendation if you are flying Delta today or tomorrow? Use their app to rebook for another day, go home and wait this out. Even if they start running more and more of today’s flights, this outage will ripple through the system for at least a few days.
Passengers in Anchorage, AK. No communication. Confusion @Delta seems to be hiding from the #ATL power outage #Delta pic.twitter.com/oaXJrmr4LA
— Chad Krockover (@BoilerKrock) August 8, 2016
#Delta "old system" (terminal based) is up and veteran employees still have logins can process passengers pic.twitter.com/7clxAkVgJk
— Joshua McClure (@joshuamcclure) August 8, 2016
At LAX, @Delta passengers on last night's red-eye flights to JFK still haven't departed #Delta https://t.co/4dqjTInCgL
— Alastair Jamieson (@alastairjam) August 8, 2016
.@Delta flights grounded worldwide for more than 4 hours, boarding passes issued by hand https://t.co/2vqkH1Hrrp pic.twitter.com/MmkqLGmIiV
— Alastair Jamieson (@alastairjam) August 8, 2016