Below 10,000 Feet

As you probably know by now, the FAA now allows use of personal electronic devices from gate to gate. Each airline has to come up with their own policy and implementation plan and a number of have started doing just that. JetBlue, Delta, American, United, and others now allow personal electronic devices during all stages of flight and more airlines are sure to follow.

My personal experience with the new policy has been solely with United. The airline took around a week and a half to implement the policy and I flew with them the first day it was in place. The flight attendants were very upbeat about it and stated that the only two caveats were that heavier devices, computers mostly, needed to be stored for takeoff and landing, and, that all devices needed to be in airplane mode during flight. The ability to use the device for the entire flight felt a little strange. I usually carry a physical book for takeoff and landing, now I just need my iPad mini or Kindle and I’m set. It is one less thing in my bag and that is always welcome. I would also say that it must be a relief for the flight attendants to not have to walk around and police people’s hand movements or worse, make those announcements, you know, “The captain has informed me that a sensor in the cockpit shows 10 devices still being used”. We can also stop policing each other. Passengers no longer have to hide that they are using a device to listen to music, receiving an ugly glare from their seatmate.

If you are flying soon realize that some carriers have not yet implemented gate-to-gate policies, the Express arm of United is one example. Also know that for international flights, most countries and FAA like bodies have not approved electronic device usage below 10,000 feet. Keep all of this in mind if asked to turn off your device. Sure the flight attendant may not have received the memo but they could also be correct when asking you for your cooperation.*

*As I wrote this there was a passenger arguing with a flight attendant about turning off her laptop.

United MileagePlus Devaluation

I won’t go into the details of the changes to the MileagePlus reward charts, Seth has done a good job of that. The quick summary is this: United raised reward rates and in the case of rewards on partners, the numbers are really, really ugly. One example, a business class reward Mainland U.S. to Europe on United becomes 57.5k miles one way, which is not a bad increase, but a business class reward on a partner is now 70k miles one way. That’s a 40% premium over the original 50k mile one-way reward that has been the norm for a while.

There is a lot of speculation as to why United made these changes. Some point to the 3rd quarter 10Q and the liability mentioned for outstanding miles. While I am sure this is part of the reason, United also likely wanted to offset some of the costs that they are obligated for when a passenger redeems a partner reward.

United's Jeff Smisek Talking about the 787

Is the sky falling?

While the changes are definitely not great from a customer perspective, it is not the end of the world. You can still redeem reward trips for reasonable rates on United and Copa operated flights. I think the biggest negative is that for those of us in Houston or Denver (or even Los Angeles) our options to Europe are somewhat limited. People will be looking for the more affordable mileage option to their destination, meaning United metal. Without a lot of non-stop flights out of certain hubs to Asia and Europe you end up with a lot of people competing. So while the prices may not be restrictive, the availability may become very scarce. Some travelers will give up and pay the higher rate for a partner flight while others will look for different dates for their trip. I doubt there will be a mass exodus from United, but I am sure there are those, like me, who have started looking at other airline options.

One of the caveats of the rewards is that you can redeem partner flights at the United rate if the partner flight is in a lower cabin. So if you flying Houston-Frankfurt in United BusinessFirst, you can connect on Lufthansa in coach for the United redemption rate. While this is great for places like intra-Europe where business class is a coach seat with a nicer meal, it stinks for places you cannot get without a partner or where partner availability is scarce. I am thinking of Africa where you can get as far as Lagos in BusinessFirst but then what do you do? Or southern South America (Chile, etc.) where your options are really Copa or Avianca, the latter of which you will pay a premium for.

What to Do

I have received a couple of e-mails from Houston based flyers asking what they should do in the wake of the changes announced by United. I will be quite honest, I do not know what I am going to do. If you are a leisure traveler who was mileage running on United for miles and you are willing to hunt down United operated rewards, then I would say nothing should change for you. The 57.5k mile business class reward to Europe is still a good deal.

My travel revolves mostly around work and rewards were the bright spot of being on the road. I could redeem for a very nice trip for my wife and I and be happy. Keeping that same focus is probably my best course of action, even though I am tempted to jump ship to American Airlines. One thing holding me back is the impending merger of US Airways and American. We have no idea of what the results of that union are going to be, leaving me uncomfortable devoting a lot of my flying to either of those carriers. Once that becomes more clear, I will start thinking about my options again.

These changes certainly are not the end of the world and like Seth points out, there is an even more impactful devaluation in Northern South America upgrades, but United’s changes to the partner reward chart are certainly a kick in the gut. Sure, other Star Alliance airlines have different reward prices for flights on partners, but MileagePlus was United’s shining star. I have flown them weekly for the nearly the past three years and the product has suffered but I stayed loyal because I do like redeeming my MileagePlus miles and hardly had any problems doing so. I will have to see if that continues.

United has a pre-flight video that talks about reward travel with MileagePlus and how United has a vast network of destinations. They should leave that video but add a disclaimer at the beginning or end that lets people know they will be charged a premium to get to some of those destinations on partners.

Hitching a Ride on History

One of Lufthansa’s side projects is restoring vintage airframes and showing them off at airshows and museums. One of the airframes is a Junkers Ju-52 that saw service in Germany and Norway before being sold to Ecuador. An American bought the aircraft after that and in 1984 Lufthansa bought her back, restored her and now flies her on sightseeing trips. A while back I wrote about my desire to ride on this plane and during the summer I did just that.

Ju-52

Deutsche Lufthansa Berlin Stiftung offers sightseeing flights and an option for point to point flights. The point to point flights take you from one airport in Germany to another, giving you a chance to explore some of the smaller airfields in the country. I decided to buy a ticket and a seat on one of the point to point offerings. Choosing the flight ended up being the challenge. Some of the airfields are merely grass strips with no nearby German rail stations, leaving passengers relying on taxis or family/friends to pick them up. The other issue is that a lot of the flying is done on weekdays. I needed to be in Germany on a Friday and back in New York City by Monday afternoon, again, limiting my choices on which flights I could take.

I found a flight from Köln to Egelsach, a small airfield south of Frankfurt, on a Sunday and booked it. I decided to fly Newark to Stuttgart since there was decent upgrade space available then take a train to Munich to visit friends, then take another train to drop my stuff at the Frankfurt airport and continue on to Köln on Sunday.

On arrival to Köln I did a little planespotting. They have a great visitor deck with three tiers of viewing space. Visitors get a great view of two of the runways, the passenger terminal area and tarmac and a perfect view of the cargo area. There were a number of families visiting and a ton of spotters (around 30-40).

The Ju-52 was actually doing a few sightseeing flights over Köln and it taxied out while I was on the viewing terrace. Everyone was in awe and the noise of camera shutters filled the air.

Boarding the Ju-52

Eventually I walked over to the meeting place for the flight, the general aviation terminal, and collected my boarding pass. Soon all of the passengers were gathered and led through a quick security check before heading for the aircraft in vans. The pilots, flight engineer, and flight attendant were waiting for us and the passengers made their way around the plane for a quick set of pictures in the beautiful weather. The crew was trying to gather everyone and I was unable to take any good shots in Köln (more on this later).

The pilots gave an introduction, in German, of the plane and their experience, they are all Lufthansa pilots who do this for fun. Our crew today consisted of a 747 pilot and an A330 pilot. I did not catch what aircraft the flight engineer operated. My German is so-so and I have trouble following some conversations and when we boarded they started giving some very detailed descriptions of the safety procedures and I wasn’t able to follow all of it. I asked the flight attendant if she could give some of it in English. She apologized profusely and explained they don’t get a lot of non-German passengers on these flights. My hat is off to her for taking a few extra minutes to point out the finer details of what should be done in an emergency in English.

Ju-52 Briefing

We taxied out and were off. The pilot took us on a bit of a scenic tour of the Rhine and overflew a small airfield on our way to Egelsbach, then he doubled back and gave a low pass to a large number of glider pilots and bystanders (all of whom seemed to have their cameras out). We continued on to Egelsbach and on the way the flight engineer left the cockpit and we were told we could visit the flight deck. I made my way forward and pilots handed me a headset and said they understood I spoke English. I asked a few questions and they pointed out the window that the weather was starting to deteriorate and that I should make my way back to my seat.

The entire flight experience was, put simply, incredible. The roar of the radial engines was drowned out a little bit by the modern insulation in the plane, but the noise was still fantastic. As we flew through light turbulence you could feel the plane react as the pilots compensated. Making wide turns you could feel the pilots working the pedals to make sure the turn was coordinated. It was classic stick and rudder flying and I think I was smiling the entire time.

121-IMG_2259.jpg

The ceiling kept dropping and dropping. My understanding is that they can fly the aircraft purely on instruments but like to stay out of the clouds for the passenger experience (the entire flight we never really climbed higher than 1,500 feet). Eventually we flew by Mainz and Wiesbaden and made a wide sweeping turn to Egelsbach before making a pretty cool landing.

Junkers Ju-52 Landing at Egelsbach from Stephan Segraves on Vimeo.

The weather was terrible when we landed and I got some raindrops on the lens while trying to grab some photos of the Ju-52. None of the shots really came out the way I wanted and I am still kicking myself for not grabbing more photos while in Köln. If you have a love of aviation and aviation history I highly recommend you find a way to take a ride on this plane. From the cabin to the sound of the engines to the enthusiasm of the crew, the whole experience was fantastic. You can learn more about the rides and the aircraft itself by visiting the Deutsche Lufthansa Berlin Stiftung website.

I have shared some pictures below and will be uploading more as I have time. If you’d like, you can see the entire set by visiting it here, on Flickr. I should note, if you take this trip, don’t bring a backpack. There is very little room onboard, especially near your feet. You are much better served just bringing a camera.

Egelsbach Airport
Egelsbach Airport

121-IMG_2294.jpg
Ju-52 Interior

121-IMG_2292.jpg
Ju-52 Cockpit

Junkers Ju-52
Ju-52 Parked At Egelsbach

Air Travel Caste System – Or Not

The New York Times published a piece on the state of air travel. More specifically, the state of air travel on United Airlines. While the piece tries to paint with a broad brush, equating the mix and match products the airlines now offer to a socioeconomic riff in American society, it leaves out some basic facts, including airline ticket prices are at all time lows. In fact, this article by The Atlantic pretty much debunks the New York Times article and explains why fees, to a certain extent, are a good thing.

Air France Departure at IAH

There are a few notable quotes in the New York Times piece, including this one.

The American credo has always been a strange, contradictory one: adamant about the right to differential outcomes of wealth and privilege, and adamant about the right to fairness and equal treatment. In aviation, that used to mean different food in first class and economy, perhaps, but food of some sort for all. Different baggage allowances, perhaps, but some bags allowed for everyone. Different degrees of intimacy in the customer service, perhaps, but a universal right to speak to a real person when aggrieved.

What is changing today is the erosion of the idea of a common minimum experience — in air travel, to be sure, but not only there.

While benign at first, it seems this quote’s purpose is to accuse United of getting rid of food in coach and starting bag fees for customers. Sure, the base product of just about every airline has been reduced to a very simple offering, a seat between point A and point B. At the same time, the prices for those tickets have come down but the author is complaining he has to buy a $12 sandwich in the airport.

I think The Atlantic hit the nail on the head when it comes to fees.

Why do we hate fees if they keep basic prices low? Because we’re Americans, Heimlich said: “It’s the American way to want a product approaching first-class for a price approaching zero.” But cultural selfishness doesn’t explain all of it. Bargain-hunters experience a dopamine rush (literally) when they find great prices. The drip-drip of additional fees mutes the joy of finding a great price. They kill our buzz.

Do I think air travel has been degraded in the past 20 years? Only in terms of comfort for the sake of price. Sure, I would love to be comfortable, but I don’t want to pay what that would cost.

Chasing An Antique Flight

Before I took the trip to Berlin a few weeks ago, one of my readers suggested I try to get a flight on a Junkers Ju-52. To be honest, I did not even know such flights existed. I started poking around the website that I had been sent and found a very large schedule for this year (German).

Junkers Ju-52

The Ju-52 has a storied history, being one of the early commercial aircraft for the new airline Luft Hansa, now known as Lufthansa. Being able to enjoy a ride on such an amazingly well restored piece of history is on my bucket list, if you can call my list of travel wishes a “bucket list”.

My mission to fly on the Ju-52 started in earnest immediately after being informed of the service and realizing that it would not be possible during the Berlin trip. I have now started looking at multiple dates and options for hitching a ride on the trimotor. The best prices to get to Europe are in May, but the Ju-52 schedule that month is not very good. I have started exploring options in June and July but due to the summer demand, the transatlantic prices make it difficult to justify the trip.

I will continue to watch the airline prices and if for some reason the prices drop, tickets will be purchased in a flash. The Ju-52 schedule is unique in that it doesn’t just offer sightseeing flights but also point to point flights as they move the aircraft around Germany. I would love to get in a couple of destinations. While pricey, it would be completely worth it to fly on such a beautiful piece of history.

photo by: bagalute

Lufthansa’s New Entertainment Option – In Testing

On Monday I flew Lufthansa between Budapest and Munich on one of their Airbus 320 aircraft (registration D-AIPP). When I sat down I started looking through their magazine and noticed an extra insert in the seatback pocket. On the insert was a description of the new in-flight entertainment system that is being tested and how to use it on this particular flight. I read through and downloaded the required application for my iPhone, called “my mediaworld”, to test it out. I registered the application (required before using the system) and was all set.

The system works off of a wireless signal that starts transmitting as the aircraft passes through 10,000 feet. You select the network and launch the app. You are presented with a number of options including WatchEnjoy (television, movies, etc.), ListenRelax (music, spoken work), eJournals (newspapers, magazines), and FlyLufthansa (flight information).

20130123-095257.jpg

I played with each of the options just to see what was provided. The only one that did not really work for me was the magazines and periodicals section. I could never get it to actually load. I ended up selecting a movie to watch and it immediately started playing. The video quality was great and there was no lagging video artifacts that one usually sees with streaming video.

When I watched a few of the TV shows, they were only in German and there was no option to for subtitles. Not having subtitles was a little disappointing, but they are a German airline so having such content isn’t all that surprising.

Shorts Content Image

The video quality was just as good as what you would have if you downloaded the content yourself.

Video Quality Screenshot

There is also an inflight moving map that shows your current position and a few flight statistics. The application launches the web browser, in my case Safari, and presents the flight data and map there. Great information if you’re an aviation nerd like me.

Moving Map Launch Screenshot

Moving Map Screenshot

One of the neatest features is that when an announcement is being made over the aircraft’s intercom, the system pauses the content you are in. I was still a little sick and could not hear well enough to tell if the sound from the intercom was being piped through my headphones as well.

Public Announcement in Progress Screenshot


Overall it’s a very cool system and if this is the direction that United is headed with their inflight entertainment, passengers will be very happy. The only concern I had with the Lufthansa system was the lack of power ports in their short haul product. If you are doing some of their longer flights on a short haul aircraft, there are no power ports. Heck, even on Lufthansa’s new A380, there are no power ports in coach, meaning you’ll only be able to watch content until you run out of juice.

This really is the future of inflight entertainment and it’s good news for passengers. No more giant content boxes under the seat in front of you, no more watching movies on a tiny screen three rows in front of you, and no more watching the same content over and over on a loop.

Next time you are on a Lufthansa flight, be sure and check the inflight magazine, you may just have a wireless content delivery system installed on the aircraft (currently, this particular A320 is the only one with the system)! Also, I have included a few more screenshots of the product below. Lufthansa also has a full description of the “my mediaworld” system and available content on their website.

eJournals Screenshot

TV Series Screenshot

 

Movies Screenshot

Moving Map Screenshot

Music Screenshot

 

Air China Comes to Houston

Update 1/15/2013

Air China has made an official announcement. The service will start on July 11, 2013, pending government approval.

Update 1/9/2013

The route was pulled from Air China’s systems not too long after I posted this. However, there are rumors that a private event at the Chinese Consulate in Houston January 15 will be centered around this service. Stay tuned to see what comes out of that event next week!
========================================

Though there has not been a formal announcement from the Houston Airport System nor from Air China, it is now clear from airline schedule information that Air China will begin Beijing-Houston non-stop service in July of 2013. The 4x weekly schedule currently has the flight leaving Beijing at 3pm and arriving in Houston at 3:40pm local time on the same day. The return flight will depart IAH at 1:30am and arrive in Beijing at 5am local time the next day.

Air China is a part of the Star Alliance so the new route will link up perfectly with United’s domestic network out of IAH. This is also a great way to connect to destinations in Asia. Air China serves a large number of Asian destinations out of Beijing and if connecting to another country, there is a 72-hour transit without visa option to get out and see Beijing.

The route will be served by Air China’s new Boeing 777-300ER, with three cabins of service, first, business, and economy. The first class seat is a suite like product configured in a 1-2-1 layout. From the photos it looks like quite the upgrade from what Air China used to offer. You can tour the cabin by watching the video below. The business class seat on the 777-300ER is pretty much identical to what United installed on their ex-Continental international aircraft, a lie-flat seat with a large entertainment screen. And lastly, economy class is configured in a 3-3-3 arrangement with a new inflight entertainment system and a footrest.

It is great to have another international carrier out of Houston and when added to Turkish’s new service starting April, Intercontinental will have thirteen foreign carriers providing flights.

A Random Morning

My Monday mornings are rather mundane. I am up at 4:15am to make sure I get to the airport with plenty of time. Usually, I arrive too early (this has become more common with PreCheck) so I usually buy a cup of coffee and hang out at the gate. Today was just like any other Monday except for two things.

The first, was four women and a baby traveling together. It was, I’m guessing, the grandmother, the daughter, and the two granddaughters along with a great-grandchild. The grandmother had a walker and had trouble moving on her own. When they called for people with disabilities to board first, the grandmother stayed seated. The made the same announcement again, this time with the gate agent looking right at the older woman. Nothing. She sat there and waited. Near the end of boarding I see all four women walking down the jetway. They had waited until the end of boarding so not to hold anyone up. Very thoughtful of them, though I wish an agent would have approached them before boarding to ask if they’d like to get settled before they started regular boarding. Maybe an insignificant observation but I thought it was interesting.

The more random incident occurred about halfway through boarding. A woman walked on-board and stood at the front of the plane, looked at the first class cabin, then exclaimed, “this must be the man’s club”. Sure, every seat in the cabin was occupied by a man, but that had to be the most random thing I have experienced on an airplane in a while. I am not sure if she was joking or what, but the whole thing was odd. I have been seated next to plenty of women in first class so I don’t get the “man’s club” reference. Maybe she missed her upgrade, I don’t know. In any case, it made for an interesting Monday.