What United Should Prioritize Over Free DirecTV

United announced today that they will be offering free DirecTV service on all 211 Boeing 737s that have the television service.

Just in time for the Big Game, United Airlines today announced that effective immediately more than 100 channels of live television will now be free on 211 Boeing 737 United aircraft equipped with seat back TV, making viewing easy gate-to-gate. In addition to offering free live DIRECTV at more than 30,000 seats, United customers also have access to hundreds of movies and TV shows available on personal devices through the airline’s collection on the United app – offering customers thousands of hours of programming in total.

While it’s a great news release (American Airlines is doing something similar for the “big game”) it glosses over the fact that United is actively removing the DirecTV equipment from the 737s that are going in for new seats or heavy maintenance. I have not heard details but I do believe the plan is to go to an all personal device streaming setup eventually. This is really an interim step on the way to that goal.


What United really should be focused on is getting Wi-Fi working consistently on their domestic fleet. I have been on a number of flights the last few months where the Wi-Fi has either not worked or been so slow that it was not worth using. I rarely watch any of the live television programming while flying, opting instead to turn it to the inflight map channel. I use my time on planes to read or catch up on work and for the latter, I need working internet. The internet service domestically on United has been abysmal. The international planes, in my experience, have fewer Wi-Fi problems, though I have had a few long flights where the internet was not working from the beginning.

It is one reason I have steered clear of United’s year long Wi-Fi subscription. I am not going to invest cash in something that does not reliably work and that cannot be easily refunded on a per flight basis. A subscription service is great in theory for people who are frequent travelers and United’s pricing for it isn’t awful. But my guess is that the people who have purchased it have not been happy. While Delta and Alaska Wi-Fi on GoGo may not be the fastest, for the most part it works all of the time. That’s the reliability I and others want with United’s inflight internet.

United needs to focus their attention on some of the basic things that makes their product worth flying rather than trying to match Delta in hopes to lure a few more customers with shiny things. I want on-time performance, good schedules, working Wi-Fi, and friendly customer service. Everything else is icing on the cake.

Bartending in Antartica

From Atlas Obscura:

No one owned Club 90 South, and no one paid. Instead, people shared supplies they brought from home (as part of the allocated 125 pounds of luggage per person) or bought from the station store. Bartenders did not earn salaries—only kudos. Broughton started tending bar Fridays and Saturdays, and soon he spent most nights after dinner mixing cocktails and pouring a “disturbing number” of Prairie Fire shots, which Broughton made with tabasco and tequila. He served absinthes from the astrophysics team, Black Seal rum from a Bermudan at McMurdo Base, and Bundaberg rum from an Australian. Mixing his research job with his side hustle, Broughton made cocktails using liquid nitrogen, bringing the haute cuisine trend of molecular mixology to the bottom of the world.

Life at the bottom of the world sounds interesting, to say the least.

“It’s Complicated” with Facebook

Like a lot of people, I have considered ending my relationship with Facebook. There are plenty of reasons why…

The Reading Room by Susan Jane Golding
The Reading Room by Susan Jane Golding

Facebook Is Giving Advertisers Access to Your Shadow Contact Information

“I think that many users don’t fully understand how ad targeting works today: that advertisers can literally specify exactly which users should see their ads by uploading the users’ email addresses, phone numbers, names+dates of birth, etc,” said Mislove. “In describing this work to colleagues, many computer scientists were surprised by this, and we’re even more surprised to learn that not only Facebook, but also Google, Pinterest, and Twitter all offer related services. Thus, we think there is a significant need to educate users about how exactly targeted advertising on such platforms works today.”

#deletefacebook

“Facebook is using us. It is actively giving away our information. It is creating an echo chamber in the name of connection. It surfaces the divisive and destroys the real reason we began using social media in the first place – human connection. — It is a cancer.”

The Facebook hack affecting 50 million people also let the attackers access users’ Tinder, Spotify, and Instagram accounts

“So what happened? In short, the attackers found a way to trick Facebook into issuing them “access tokens” — basically, digital keys — that let them access other users’ accounts as if they were that user. After spotting some unusual activity earlier this month, Facebook realized what was going on on Tuesday evening and subsequently revoked these access tokens before disclosing the hack publicly on Friday — though not before 50 million people were affected.”

The problem is that giving up Facebook is more complicated than simply deleting it and moving on. I know a lot of people say “your real friends have your number, they’ll call or text you” but I have a number of friends who are spread across the globe. Sure a call or a text would be great but with time zones and internet connections, the easiest way to stay in touch is with Facebook or WhatsApp or Instagram. Facebook and Instagram give this passive way of communicating and keeping up while WhatsApp is an easy way to have a chat without having to worry about what time it is where my friends are.

Deep down I don’t really care about browsing Facebook for general updates, but for friends that I do like to stay in touch with, it has becoming an easy place to post photos or life updates. Because of that I keep using it. The problem is that Facebook is “easy”. I know, I know, there are alternatives like Telegram, which I do use, or Yammer for groups. But these require another website/login. Facebook is easy for family and friends to upload things, write posts, etc. without having to worry about another service or login and since tons of people already use it, they are instantly connected.

Again, I know what you’re going to say, “the only way to get people to start using other tools is to leave yourself”. You are probably right and I have come very close to just leaving Facebook and relying on this site and Flickr to stay in touch with people. Each time I get close to leaving I see a post from a friend about something awesome in their life or some sad news and I get dragged back in. Maybe it is one of those things where I just cut the Facebook cord and move on. The repercussions get felt later on and maybe they just aren’t that bad.

What would you do? Have you left Facebook/Instagram/Whatsapp yet? If so, how has it gone?

San Diego’s Smart Streetlights

From IEEE Spectrum:

San Diego’s network of smart streetlights, which has been rolling out since early 2018, continues to grow. To date, some 2,000 of the sensor-laden devices have begun gathering pictures, sounds, and other data.

So far, the city has focused on the image data, using it to count pedestrians and cars as they move around the city. This data is only just starting to feed into the way the city designs and manages traffic flows, and any consumer applications remain far in the future, says Erik Caldwell, the city of San Diego’s interim deputy chief operating officer for smart and sustainable communities. Officials are still talking through all other possible applications, such as using the streetlights to locate gunshots, track airport noise, or monitor air quality.

The amount of data generated over time will be enormous and San Diego seems to be doing a bit of experimentation to see what kind of applications they can build around that data. And they aren’t alone, Atlanta, Georgia is also embarking on a pilot program to install smart streetlights.

One downside is the maintenance that will be involved with such sensors. Streetlights are important safety devices for cities but if the “smart” piece of them is not reliable over time or through storms, the upkeep might be their downfall.

United unveils new uniforms

From Today in the Sky:

United Airlines employees will get their first look Wednesday at new uniforms that will soon roll out to all 70,000 of the carrier’s frontline workers.

The new line comes with a distinct look that includes colors like “Pacific Blue,” “Premium Purple,” and “Atlantic Amethyst” — all among a half-dozen hues that United first teased this past August.

I don’t quite understand the aquamarine color scheme and to be honest I am not a huge fan of the rest of the options either. The one style of men’s sports coat is strange, with silver stitching at the pockets, really makes it look dated.

What do you think?