Delta Airlines is currently recovering from an outage that delayed and cancelled hundreds of flights around the world.
From their statement on the outage, two points:
Noon ET UPDATE: Delta has canceled approximately 365 flights due to a power outage impacting Delta operations systemwide. As of 10:30 a.m. ET, Delta operated 1,260 of its nearly 6,000 scheduled flights. While systems are improving and flights are resuming, delays and cancellations continue.
5:05 a.m. ET UPDATE: Delta has experienced a computer outage that has affected flights scheduled for this morning. Flights awaiting departure are currently delayed. Flights en route are operating normally. Delta is advising travelers to check the status of their flights this morning while the issue is being addressed.
At first the outage was reported to be a computer outage, whatever that means, and then it was updated to “power outage”. My guess is that a data center lost power, a generator or other backup power system did not kick on, resulting in an outage that continues to linger. What is interesting is that Delta had no problem throwing their power provider under the bus without first figuring out what happened.
There is a travel waiver up and it is in effect until August 12, 2016. My recommendation if you are flying Delta today or tomorrow? Use their app to rebook for another day, go home and wait this out. Even if they start running more and more of today’s flights, this outage will ripple through the system for at least a few days.
We bought a new MacBook Pro late last year and I had not run into any issues until yesterday, when I tried to install the LAME MP3 Encoder for use with Audacity. I was in a pinch, needing to convert a *.wav file to *.mp3 for the Dots, Lines, and Destinations podcast. When trying to install the encoder it appeared to work, but on closer inspection, the files were never written to the correct folder. After doing a little research, I noticed that the /usr/lib/local directory was not writable and threw an error when accessed. So, to Google I went. Turns out this is a “feature” and part of Apple’s System Integrity Protection. Basically, it keeps certain directories inaccessible to even root level access to try and prevent malicious applications from modifying things they shouldn’t be touching. The side effect is that when you legitimately need to modify those directories you can’t. I did not have the luxury of time when going through all this and opted to just use an older Mac that did not have El Capitan installed to convert the audio files I needed.
Glenn Fleishman provides a better description of System Integrity Protection, including how to disable it, in his article on Macworld.
Early reports of problems with rootless mode seemed to indicate that a wider set of software might be unable to work with the restriction enabled, such as SuperDuper! from Shirt Pocket Software. However, Apple made changes during beta testing that resolved concerns with that app and others. (Shirt Pocket had to update SuperDuper! to deal with the omission of an open-source program, which breaks scheduled updates; those have to be re-created in the El Capitan-compatible release.)
Iran’s blogfather: Facebook, Instagram, and Twitter are killing the web (The Guardian)
Even before I went to jail, though, the power of hyperlinks was being curbed. Its biggest enemy was a philosophy that combined two of the most dominant, and most overrated, values of our times: newness and popularity. (Isn’t this embodied these days by the real-world dominance of young celebrities?) That philosophy is the stream. The stream now dominates the way people receive information on the web. Fewer users are directly checking dedicated webpages, instead getting fed by a never-ending flow of information that’s picked for them by complex and secretive algorithms.
I miss when people took time to be exposed to opinions other than their own, and bothered to read more than a paragraph or 140 characters. I miss the days when I could write something on my own blog, publish on my own domain, without taking an equal time to promote it on numerous social networks; when nobody cared about likes and reshares, and best time to post.
The whole article is worth reading but that last paragraph is a truth I can’t agree with enough. It seems like it is harder and harder to just write something and have someone read it or take a picture and have people enjoy it. Instead everything has to be “curated” and cared for to catch as many views and likes as possible.
I am even guilty of it here. On Twitter I linked to my link post here rather than the article itself. I want people to read my thoughts on the article rather than the article alone…
Recently, during an import of some photographs off of my camera’s SD card, I ran into an issue where Lightroom 4 seems to hang during the import. What seems to have led to this is the fact that the computer went to sleep during the initial import. About a third of the photographs made it into the catalog but the rest did not. Now, when trying to import, I get the following.
As you can see, the import bar is halfway completed but no photos are actually being imported.
One of the things I noticed is that Lightroom creates the temporary folder for the photos on the target disk, but only one photo is copied there. The rest of the import then does nothing. After quitting the import and then attempting to close Lightroom, I have to “Force Quit” in OS X, which then throws an exception.
My suspicion is that the issue is with Lightroom and I am missing a simple fix in all of my searches. I have tried repairing the target disk, repairing permissions on my computer’s hard drive, removing the Lightroom preferences file, and importing from a different disk. All lead to the same above result.
If you have any ideas, I would love to hear them!
From Gerald Lynch’s piece at Gizmodo:
Offline downloads are perhaps the most often requested, “holy grail” feature of TV and movie streaming services, and while Netflix may be the leading provider, it’s Amazon and its Prime Instant Video service that’s become the first to offer it. Netflix however remains firm in its stance that it’s not going to offer offline downloads through its mobile applications, even in the face of competition from its rival. But why?
According to Neil Hunt, Netflix’s Chief Product Officer, Netflix users won’t be able to handle the complexity the added choice will bring.
“I still don’t think it’s a very compelling proposition,” said Hunt, speaking to Gizmodo UK at the IFA tradeshow in Berlin.
As I write this at 34,000 feet over Montana, all I can say is, I don’t buy it.
The biggest use case for downloaded content is air travel. Airlines have been extremely quick at installing WiFi and some of these systems even offer streaming content, but basic WiFi service is still the norm and just about every service out there that I have seen blocks streaming content from Netflix, Amazon, etc. On top of that more airlines are moving to a model where streaming movies and TV hosted on an onboard server are paid content only. The recourse for customers is to download that content before a flight.
About six months ago I made a comment on Twitter about how I wished Amazon would allow downloads of video content on non-Fire devices. There was, and still is, a large amount of video content that I would like to enjoy and now I can, even when flying. Add people who don’t want to eat up their data plan or don’t have access to an LTE network from time to time and the number of those who could benefit from downloads starts to increase dramatically.
The argument that downloads would be too complex seems to me to be a cop-out. An easy way to avoid the discussion. People will take notice and eventually Netflix will have to offer downloads or some variant of them.
ESPN’s Kate Fagan with “Split Image”, a look at depression and suicide in the age of social media.
On Instagram, Madison Holleran’s life looked ideal: Star athlete, bright student, beloved friend. But the photos hid the reality of someone struggling to go on.
It’s a startling reminder that the “reality” presented on Facebook, Instagram, and Twitter is not always what it seems and that the so called perfection is often marred by pain or struggles.
Today while using Google Chrome I made some kind of user error and whatever it was wiped out my bookmarks, my browsing history, and my tabs. Usually if I have to close the browser for an update or other change there is a function that brings up “Recent Tabs” and all is well. Not today. Everything is gone and I have not found anything that will help me bring it back. But maybe that’s a good thing…
I am a tab hoarder. I will keep tabs open for weeks while I think about whether I need it or not. Rather than bookmark it or perform an action around it, I’ll just keep it open. You can believe that I had a ton of tabs open before this happened. This clean-up while it hurts, I am still trying to remember what I had open that was important or urgent, maybe it’s just the wake-up I needed to get my digital house in order. Time to make a big backup of everything and put it aside and organize what I am working on now.
Spring cleaning is beginning.
One of the best reviews of the iPhone 6 and iPhone 6 Plus takes place at Disneyland. Matthew Panzarino takes the phone with him on the visit and spends a few days putting the phones through what could easily fill in for a normal day, browsing the internet, playing a game for a bit, taking pictures, etc.
One of the more impressive bits:
The phase detection autofocus is extremely quick, and the continuous autofocus while video recording is active is absolutely fantastic. The leap in quality over even dedicated cameras can’t be overstated. The image quality is off the charts and the (software driven) “Cinematic Stabilization” is amazing.
Having a piece of equipment that fits in your pocket and takes amazing pictures and videos is one of the iPhone’s killer selling points. The fact that Apple continues to make improvements in the camera, the processing power of it and the quality, is what makes me keep coming back to it.
Recently, Amazon Prime increased in price from $79/year to $99/year, even for existing members. Of course, there was the usual gnashing of teeth and complaining that usually comes with these types of announcements, but I took it in stride.
Prime has a lot of value for me, most of which centers around the free 2-day shipping and the Amazon Prime Instant Video features. With the recent announcement that a number of HBO shows would be coming to Prime Instant Video, the service increased in value even more for me.
The 2-day shipping feature though is where I really see the value, even at $99/year. When I am on the road and think of something we need around the house or if I forgot something over the weekend, I can open up the Amazon app on my iPhone, order what I need, and when I get home it is waiting for me. Sure, this creates the challenge of having impulse buys but if you have a little self-control, this should pose no problem. It removes the headache of having to fight traffic for something you do not need right away and let’s you focus on other things.
There are a few downsides to using Prime though. For one, you are not always going to get the cheapest price. We were hoping to be able to buy dog food via Amazon Prime but the price is much higher than what we can get the food for in the store. I am sure there are other items out there that are very similar. Secondly, you do have to wait. Next day shipping still costs extra (as it should) so in the cases where you need something really fast, you may be better off picking it up directly from a store. My last qualm is that Amazon Prime Instant Video adds/removes available free content on somewhat of a whim. There are a few shows that I really want to watch (Mind of a Chef) that recently left Prime Instant Video and don’t look like they are going to return anytime soon. It would be nice if Amazon would make users aware of what content would be leaving the free video selection in the near future so that people could watch if they wanted to do so.
Anyway, there is still a lot of value in Amazon Prime for me, even at $20 more a year. Free 2-day shipping is huge, even if you only buy a few items a year, plus the streaming video service has allowed me to get rid of cable and still keep up with the shows that I want to watch, saving me money in the process.
If you are interested in giving Amazon Prime a try, they have 30-day free trials available. This is an affiliate link and I do receive a small reward if you sign up for a trial.
I am a sucker for this kind of, in Jeopardy terms, potpourri. Priceonomics has a short piece on why UPS trucks do not make left turns. The most telling part:
UPS engineers found that left-hand turns were a major drag on efficiency. Turning against traffic resulted in long waits in left-hand turn lanes that wasted time and fuel, and it also led to a disproportionate number of accidents.
UPS even has a page describing the practice of no left turns and they expand on the above idea.
What we found: A significant cause of idling time resulted from drivers making left turns, essentially going against the flow of traffic. From there we explored routes where these turns were cut out entirely, and then compared data.
The use of data to make a decision that goes against logic is what I love. UPS leadership was experimental enough to say “we are going to implement this and see if it works” and then study the results from that test. There are a number of very large companies that I have worked with that would immediately balk at this idea. They almost go through stages of grief (sans depression) with ideas like this.
- Denial – the companies claim the data is wrong or that it is flawed
- Anger – the workers who are responsible for causing the data become upset that someone found out about their poor work habits
- Bargaining – to get out of making a change, people start tossing out different ideas, none of them good
- Acceptance – “I guess we’ll just have to do it”
Then there are the companies who do the complete opposite. They implement a terrible idea based on bad data, or their understanding and interpretation of good data, and it blows up in their face. Once that happens, they become very adverse to ever trying a new idea again. We need new ideas backed by data and I think it’s awesome that UPS took their data and made some interesting choices that have paid off.