About six months ago I switched all of my office to airport transfers in New York City from different car services (Carmel, Dial 7, etc.) to Uber, a service that lets passengers use their smartphone to schedule a ride in real time and have a drive at their location in a short amount of time.
At first, I was skeptical. In fact, I was hesitant to even use the service based on the negative press I had read. But, I gave it a try and had a mediocre first experience. The price was a little higher than what I was originally quoted in the app and the driver did not take the roads I had recommended, leading to being stuck in traffic for forty five minutes.
But I gave it another shot and after the second ride, I was hooked. Then Uber announced lower flat rates between Manhattan and Newark and I was really hooked. Sure, I have received less than helpful service from drivers or had cars that were not really that clean, but the majority of my trips have been great. The cars are usually very clean and new and the drivers are very courteous. Last week the driver called me after I requested a ride at Newark and asked if I minded walking upstairs rather than him driving all the way out of the airport to come back around. He was at the departure level and him calling me probably saved 20 minutes of waiting.
For the next 10 days Uber is offering double referral credits. So, for every person who signs up using my link, they receive a $20 ride credit and so do I. So, if you are looking for a new car service to try, give my referral link a click, sign-up for Uber, and take a ride. You may really like it, you may not, but it is worth a try.