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I just want to put it out there that Time Warner Cable has some of the worst communication lines I have ever experienced.

For the last 20 minutes I have been unsuccessfully trying to contact them via the phone number on their website. All I get is a busy signal. Supposedly the number posted is a 24/7 number and I should be able to get through, but so far, that’s a lie.

All I want to do is put my service on hold during my move and it’s impossible to do. Frustration is not a good enough word for how I feel right now. If you are a customer service person, take heed, monitor your phone and other communication systems.

I have made changes to the RSS feed for this site.

The main change is the ability to read the entire entry from the feed itself (full post) instead of excerpts. It will still show the last 10 entries but will have the posts in their entirety.

I have also added CDATA to the feed, so it will be slightly formatted (paragraphs, images, etc.).

Just some slight improvements to help the folks who visit the site through a feed-reader.

After eight months of working at Software Architects I have decided to resign and take a position at Meridium, Inc. as a Technical Consultant.

Working for Sark has been a learning experience and because of that I have come to the realization that I do not want to program for the rest of my life. The position at Meridium is a great opportunity for travel and learning about management.

What this means is that I will be moving to Houston, TX in the next couple of weeks to begin my new job. I hope to keep blogging, especially about the travel.

You know that feeling, when you are nervous but still want to do something? That is me when I go to get a haircut.

Haircuts are a huge risk. The barber can cut your hair too short, accidentally slip and cut higher on the sides, or in an attempt to fix something, completely screw up what you were hoping for.

But the haircut industry is one of those where you still have to pay the person, even if they make it worse or do not do what you want. There are no “do overs” but you still have to pay. At least when you go to a mechanic if they break something while working on your car they will go back and fix it. It turns the whole barbershop industry into a gamble.

The other downside is when you go to a chain place and the person that you usually have is cutting someone else’s hair, then you feel bad for the person who is ready to help you. It is like saying “you aren’t good enough” to them so I usually cave and let them try their hand on me.

I think they should give out redemption cards when they screw something up or when you are not satisfied with your haircut. It would make things a lot easier.